Elo Touch Solution 1229L User's Guide

Touchmonitor User GuideFor 12” LCD Desktop1229L

1-5Six Port USB HubThe Hub provides 4 internal USB ports to be used by the credit card reader, thefingerprint reader, the touchscreen, and the custome

1-6 Elo Touchmonitor User Guide

2-7C H A P T E R2INSTALLATION AND SETUPThis chapter discusses how to install your LCD touchmonitor and how to installElo TouchSystems driver software.

2-8 Elo Touchmonitor User GuideProduct OverviewMain UnitRear View

2-9Side ViewBase Bottom View

2-10 Elo Touchmonitor User GuideKensington™ LockThe Kensington™ lock is a security device that prevents theft. To find out moreabout this security d

2-11Serial Interface ConnectionYour touchmonitor comes with one of the following touchscreen connector cables: Serial (RS-232) cable or USB cable. (Fo

2-12 Elo Touchmonitor User GuideCAUTION Before connecting the cables to your touchmonitor and PC, be sure that thecomputer and touchmonitor are turn

2-13Serial Connection OptionThe following illustrations guide you step by step in connecting yourtouchmonitor using a serial cable connection.• Connec

2-14 Elo Touchmonitor User Guide• Connect one end of the brick power supply to the monitor and the other endto the connector of the power cable.• Co

Elo TouchmonitorUser Guide12.1" LCD Touchmonitor with Optional MagStripe Reader, Finger Print Reader and RearFacing Customer DisplayET1229L Serie

2-15• Connect one end of the speaker cable to the speaker port in the computerand the other end to the port in the monitor• After connecting the speak

2-16 Elo Touchmonitor User Guide• Connect one end of the serial touchscreen cable to the rear side of computerand the other to the LCD monitor. Secu

2-17• Connect one end of the MSR cable to the computer and the other end to the monitor.

2-18 Elo Touchmonitor User GuideConnect one end of the customer display cable to the computer and the otherend to the monitor. Secure the cable unde

2-19USB Interface ConnectionThe following illustrations guide you step by step in connecting yourtouchmonitor using a USB cable connection.• Connect o

2-20 Elo Touchmonitor User Guide• Connect one end of the brick power supply to the monitor and the other endto the connector of the power cable.• Co

2-21• Connect one end of the speaker cable to the speaker port in the computerand the other end to the port in the monitor. After connecting the speak

2-22 Elo Touchmonitor User Guide• Connect one end of the USB cable to the rear side of the computer and theother to the LCD monitor. Secure the cabl

2-23Replace the Back Cover• When you have attached all the cables to the monitor, gently bring all thecables toward the stand so they fit under the co

2-24 Elo Touchmonitor User GuideOptimizing the LCD DisplayTo ensure the LCD display works well with your computer, configure the display mode of you

Copyright © 2008 Tyco Electronics. All Rights Reserved.No part of this publication may be reproduced, transmitted, transcribed, stored in a retrievals

2-25Magnetic Stripe ReaderNo drivers are needed.Testing the Serial Version:1 Insure the MSR serial is connected. (Make a note of the serial port, COM1

2-26 Elo Touchmonitor User GuideRear Facing Customer DisplaySerial Customer DisplayThe serial customer displays do not need drivers. To get an image

2-27To test the drivers:1 In windows click on Start > Run2 Enter “cmd” > OK3 Type “ECHO ELO>\.\LCLD9\” > EnterThe display will show ELO.In

2-28 Elo Touchmonitor User GuideInstalling the Serial Touch DriverInstalling the Serial Touch Driver for Windows XP, Windows 2000, Me,95/98 and NT 4

2-29Installing the Serial Touch Driver for MS-DOS andWindows 3.1You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to c

2-30 Elo Touchmonitor User GuideInstalling the USB Touch DriverInstalling the USB Touch Driver for Windows XP,Windows 2000, Me and 981 Insert the El

3-31C H A P T E R3OPERATIONAbout Touchmonitor AdjustmentsYour touchmonitor will unlikely require adjustment. Variations in video output and applicatio

3-32 Elo Touchmonitor User GuideControl Function1 Power Switch Turns the display system power on or off.2 Select Displays the OSD menus on the scree

3-33Controls and AdjustmentOSD Lock/UnlockYou are able to lock and unlock the OSD feature. The monitor is shipped in theunlocked position.To lock the

3-34 Elo Touchmonitor User GuideOSD Control OptionsControls the picture contrast.Controls the picture brightness.Controls the vertical position.Cont

Chapter 3Operation 31About Touchmonitor Adjustments ...31Controls and Adjustment ...

3-35Controls the vertical fine adjustment.Controls the horizontal fine adjustment.Adjusts the horizontal position of the OSD menu.Adjusts the vertical

3-36 Elo Touchmonitor User GuideDisplay AngleFor viewing clarity, you can tilt the LCD forward (up to -5 degrees) or backward (up to 60 degrees.)CAU

4-37C H A P T E R4TROUBLE SHOOTINGIf you are experiencing trouble with your touchmonitor, refer to the following table. If the problempersists, please

4-38 Elo Touchmonitor User Guide

A-39A P P E N D I XANATIVE RESOLUTIONThe native resolution of a monitor is the resolution level at which the LCD panel is designed toperform best. For

A-40 Elo Touchmonitor User GuideAs an example, a SVGA resolution LCD panel has 800 pixels horizontally by 600 pixels vertically.Input video is also

B-41A P P E N D I XBTOUCHMONITOR SAFETYThis manual contains information that is important for the proper setup and maintenance of yourtouchmonitor. Be

B-42 Elo Touchmonitor User GuideCare and Handling of Your TouchmonitorThe following tips will help keep your Elo Entuitive touchmonitor functioning

C-43A P P E N D I XCTECHNICAL SPECIFICATIONSDisplay ModesYour Elo Entuitive touchmonitor is compatible with the following standard video modes:Item Re

C-44 Elo Touchmonitor User GuideTouchmonitor SpecificationsModel ET1229LLCD Display 12.1” TFT Active Matrix PanelDisplay Size 246(H) x 184.5(V) mmPi

Appendix CTechnical Specifications 43Table of ContentsDisplay Modes ...43Touchmonitor Specifica

C-45AccuTouch Touchscreen SpecificationsMechanicalConstruction Top: Polyester with outside hard-surface coating with clear orantiglare finish.Inside:

C-46 Elo Touchmonitor User GuideIntelliTouch Touchscreen SpecificationsMechanicalPositional Accuracy Standard deviation of error is less than 0.080

C-47Infrared Touchscreen SpecificationsMechanicalInput Method Input Method Finger or gloved hand activationElectricalPositional Accuracy Typical cent

C-48 Elo Touchmonitor User Guide12.1" LCD Touchmonitor (ET1229L-XXWA-1-G) Dimensions

C-49

C-50 Elo Touchmonitor User Guide

44 Elo Touchmonitor User GuideREGULATORY INFORMATIONI. Electrical Safety Information:A) Compliance is required with respect to the voltage, frequenc

45This Information Technology Equipment (ITE) is required to have a CE Mark on the manufacturer’slabel which means that the equipment has been tested

46 Elo Touchmonitor User GuideThis class B digital apparatus meets all requirements of the Canadian Interference-Causing Equip-ment Regulations.Cet

47

1-1C H A P T E R1INTRODUCTIONProduct DescriptionThe 1229L is a retail terminal designed to present information to the operator and the customer. The12

48 Elo Touchmonitor User GuideWARRANTYExcept as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrantsto Buyer th

49THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OFWARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTSNO OTHER

I N D E X - 50Environmental, IR, 47Expected Life Performance, AccuTouch, 45Expected Life Performance, IntelliTouch, 46External 12 VDC Power Supply, 5F

I N D E X - 51LLanguage, 35Light Transmission, AccuTouch, 45Light Transmission, IntelliTouch, 46Light Transmission, IR, 47MMagnetic Stripe Reader, 25M

Check out Elo’s Web site!www.elotouch.comGet the latest...• Product information• Specifications• News on upcoming events• Press release• Software driv

1-2 Elo Touchmonitor User GuideThe credit card reader reads all three stripes on a standard credit card or drivers license. The creditcard is read b

1-3Video Interface Connector The video interface connector is a High density 15 pin typeHD-15.Indicator Lamps The LCD display shall provide an indicat

1-4 Elo Touchmonitor User GuideSpecificationsSensor SecuGen FORImage Capture Speed 600ms / frameImage Transfer Speed 500Byte / msPixel Resolution 35